Legal
POPIA Privacy Policy
How we collect, use and protect personal information, in line with the Protection of Personal Information Act. Last reviewed September 2026.
Information we collect
We collect information you submit through enquiry forms, email, WhatsApp, project documents, and normal website analytics. This may include names, contact details, organisation information, project requirements, and files you choose to share.
How we use information
We use information to respond to enquiries, scope work, deliver services, provide support, improve our website, and comply with legal obligations. We do not sell personal information.
Lawful basis for processing
Processing is based on consent, contract preparation, contract performance, legal obligations, and legitimate business interests that do not override your rights.
Information sharing
We share information only when required to deliver a service, use trusted operational tools, comply with law, or protect our rights. Service providers are expected to handle information securely.
Data security
We apply reasonable technical and organisational safeguards, including access control, secure storage, and careful handling of project material.
Your rights under POPIA
You may request access, correction, deletion, restriction, or objection where POPIA allows. Contact info@gr9technologies.co.za for privacy requests.
Cookies and tracking
We use essential cookies only. We do not set analytics or advertising cookies; an enquiry draft may be kept in your own browser's local storage until you submit or clear it. Cookie preferences are stored in your browser.
Third-party services
Projects may rely on hosting, analytics, email, payment, or automation tools. Relevant providers are reviewed for fit and security.
Children’s data
We do not knowingly collect children’s personal information without appropriate consent or lawful basis.
Changes to this policy
We may update this policy as services, laws, or operational tools change. The latest version will be published on this page.
Contact / Information Officer
Information Officer: Tlaitirang Sekgobela Rathete, info@gr9technologies.co.za.