Legal
Terms of Service
The terms under which Group 9 Technologies provides services. Last reviewed September 2026.
Definitions
Group 9 Technologies refers to Group 9 Technologies (Pty) Ltd. Client refers to the person or organisation engaging our services. Services include software design, development, consulting, deployment, support, and related work.
Services
Work starts after scope, deliverables, timelines, and commercial terms are agreed in writing. Any change outside scope may require a revised quote or timeline.
Payment
Payment terms are agreed per project. Work may pause if invoices are overdue. Third-party costs such as hosting, domains, APIs, licences, and payment processors are the client’s responsibility unless agreed otherwise.
IP ownership
By default, the client owns custom code and deliverables after full payment. Group 9 retains ownership of pre-existing tools, reusable patterns, and general know-how. Group 9 may feature work in its portfolio unless an NDA or written agreement says otherwise.
Confidentiality
Both parties must protect confidential information shared during the engagement and use it only for the agreed work.
Liability
To the extent allowed by law, liability is limited to fees paid for the relevant work. Group 9 is not responsible for indirect losses, platform outages, third-party failures, or client-side misuse.
Termination
Either party may end the engagement according to the written agreement. Completed work and outstanding fees are handled as agreed in the project terms.
Governing law
These terms are governed by the laws of the Republic of South Africa.
Dispute resolution
Parties should first attempt to resolve disputes through good-faith discussion before escalating to mediation, arbitration, or court processes where applicable.